![]() Call customer service, log in to your online account to view your device settings, or review your user manual. If you insert the wrong PIN code three times on your Android smartphone, either when starting the device or when trying to change or remove the SIM PIN, your SIM card becomes PUK-locked. Step 1 Obtain the PUK code from your cell phone service provider. It is sometimes also called a PUC - personal unblocking code. First things first: What is a PUK code and where can you find it? If you do not know your Android version, read How to check the Android version on your smartphone or tablet. The procedures are similar on all Android-powered devices, so you should be good to go even if you have a smartphone from Samsung, Huawei, OnePlus, or some other manufacturer. ![]() ![]() NOTE: For this tutorial, we used an ASUS ZenFone Max Pro device running Android 9 Pie. Did you have any issues unlocking your Android smartphone?.How to use the PUK code to unlock your Android's SIM card.First things first: What is a PUK code and where can you find it?. ![]()
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